then, click the gear-shaped Settings icon.Click the time in the lower right corner to open the Quick Panel.Sometimes the Play Store is simply not enabled. To get it up and running, follow this procedure: Ĥ- Enable the Play Store on your Chromebook Try using a different Wi-Fi connection or connect using your phone’s hotspot. To confirm this, start the Chrome browser and open any website. If that doesn’t open, it’s the connection’s fault. What if the problem was the connection and not the hardware? If the Google Play Store screen appears blank or apps don’t seem to load, there may be a network connectivity problem. Your Chromebook will start shutting down. Once it has completely shut down, use the physical power button to restart the machine and see if the problem is automatically resolved. open the Quick Panel on your Chromebook by clicking on the time in the lower right corner Ĭlick the Power icon in the panel to shut down the Chromebook. The first thing you need to do if the Google Play Store isn’t working correctly on your Chromebook is to restart it. However, you shouldn’t just close the lid and open it again. You will need to restart the Chromebook properly as shown below: If you don’t see the Google Play Store app on your Chromebook or it appears grayed out, you must first check whether your device supports this service or not. Check this official list to see if the hardware is compatible.
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